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Privacy policy

How iRabt collects, uses and shares the information of healthcare professionals, employers and visitors, and the choices you have over it.

Version
2026-11-01
Last updated
1 November 2026
Applies to
Candidates, employers and visitors to irabt.com
Questions
contact@irabt.com
Read the terms of use

The short version

Six things worth knowing before you read the detail.

  • What we collectYour contact details, CV, licences, documents and preferences, plus what you send us on WhatsApp and email.Read the full section
  • Why we use itTo match you with roles or candidates, run interviews and offers, and keep you informed.Read the full section
  • Who sees your profileCandidate profiles start discoverable by employers on iRabt. You can narrow that at any time.Read the full section
  • Your rightsAccess, correct, delete or export your data, and withdraw consent, under UAE and EU law.Read the full section
  • How long we keep itWhile your account is open, then only what the law requires us to keep.Read the full section
  • How to reach usWrite to contact@irabt.com about anything in this policy.Read the full section
On this page
  • Who we are
  • What this policy covers
  • Information we collect
  • How we use your information
  • Who can see your profile
  • Who we share it with
  • WhatsApp, email and your choices
  • Why we are allowed to use it
  • Where your data is stored
  • How long we keep it
  • How we protect it
  • Your rights
  • Cookies and browser storage
  • Age
  • Changes to this policy
  • Contact us

On this page

  • Who we are
  • What this policy covers
  • Information we collect
  • How we use your information
  • Who can see your profile
  • Who we share it with
  • WhatsApp, email and your choices
  • Why we are allowed to use it
  • Where your data is stored
  • How long we keep it
  • How we protect it
  • Your rights
  • Cookies and browser storage
  • Age
  • Changes to this policy
  • Contact us

Who we are

iRabt is a healthcare recruitment platform based in Dubai, United Arab Emirates. It connects healthcare professionals with clinics, hospitals and medical centres, and supports screening, interviews, offers, licensing and onboarding.

iRabt decides why and how your personal data is used on the platform, and is responsible for it under this policy. Employers who receive candidate information through iRabt are responsible for how they use it in their own hiring.

What this policy covers

This policy covers the iRabt website, the candidate portal, the employer and staff workspaces, our WhatsApp number and our email. It sits alongside the Terms of Use, the Candidate Terms and Conditions offered during guided onboarding and WhatsApp registration, and the agreement employers sign with iRabt.

Information we collect

Categories of information
CategoryExamplesWhere it comes from
AccountName, email address, password (stored only as a secure hash), phone number, languageYou, when you register or sign in
Professional profileProfession, experience, work history, education, skills, languages, licences and their authority, salary expectations, notice period, availability, location, nationality, visa statusYou, your CV, and iRabt staff who prepare a profile with you
Personal detailsDate of birth, age and gender, only where you state them or your CV states them; profile photoYou and your CV. We never guess them from your name or photo
DocumentsCVs, licences, certificates, DataFlow reports, good standing letters, passport, Emirates ID, visa and medical documentsYou, when you upload them or send them on WhatsApp
Hiring activityApplications, shortlists, interview times, feedback, offers, onboarding steps and their datesYou, employers and iRabt staff
MessagesWhatsApp messages, emails, assistant conversations and support ticketsYou and the people you correspond with on iRabt
Employer informationCompany and facility details, contact person, trade licence, signed agreement, job postings, interview availability and meeting linksThe employer's team
Technical dataSign in sessions, IP address, browser type and the pages you visit inside the appYour device, automatically
PaymentsPlan, billing status and payment history. Card details stay with StripeStripe, when you subscribe
Account
Name, email address, password (stored only as a secure hash), phone number, language
Where it comes from: You, when you register or sign in
Professional profile
Profession, experience, work history, education, skills, languages, licences and their authority, salary expectations, notice period, availability, location, nationality, visa status
Where it comes from: You, your CV, and iRabt staff who prepare a profile with you
Personal details
Date of birth, age and gender, only where you state them or your CV states them; profile photo
Where it comes from: You and your CV. We never guess them from your name or photo
Documents
CVs, licences, certificates, DataFlow reports, good standing letters, passport, Emirates ID, visa and medical documents
Where it comes from: You, when you upload them or send them on WhatsApp
Hiring activity
Applications, shortlists, interview times, feedback, offers, onboarding steps and their dates
Where it comes from: You, employers and iRabt staff
Messages
WhatsApp messages, emails, assistant conversations and support tickets
Where it comes from: You and the people you correspond with on iRabt
Employer information
Company and facility details, contact person, trade licence, signed agreement, job postings, interview availability and meeting links
Where it comes from: The employer's team
Technical data
Sign in sessions, IP address, browser type and the pages you visit inside the app
Where it comes from: Your device, automatically
Payments
Plan, billing status and payment history. Card details stay with Stripe
Where it comes from: Stripe, when you subscribe

Please only share another person's information, such as a referee's contact details, when they have agreed to it.

How we use your information

  • To create and run your account, and keep it secure.
  • To read your CV and documents and fill in your profile, so you do not type it twice.
  • To match candidates with vacancies and rank how well a profile fits a role.
  • To send job alerts that match your profile and preferences, when you are open to work.
  • To schedule interviews, send offers and track onboarding and joining dates.
  • To answer your questions through our assistant, our team and our support center.
  • To process subscription payments and placement invoices.
  • To send our weekly newsletter, which you can turn off at any time.
  • To meet legal obligations, resolve disputes and prevent misuse of the platform.

Automated matching

Our software scores how closely a profile fits a role and decides which job alerts to send. It never makes a hiring decision. Shortlisting, interviews, offers and hiring are decided by people: the employer and iRabt staff.

Who can see your profile

Profiles start discoverable

A new candidate profile is discoverable by employers on iRabt. Employers can find it when they search for candidates and see it when they consider you for a role. It is not published on the open web.

The starting setting is called "Employers can find you, here and beyond". It also records your permission for iRabt to show your profile outside the platform in future. Nothing is shown outside iRabt today, and we will update this policy before that changes.

You can change this at any time in your portal under Profile, Privacy:

  • Employers on iRabt can find you: your full profile, inside the platform only.
  • Findable, but not by name: employers see your experience and qualifications, never your name, photo, contact details or documents.
  • No one can find you: you do not appear when employers search. You can still apply to jobs, and our team keeps working with you.

Whatever you choose, an employer you apply to, or one considering you for a specific role, sees the profile you share with them. An employer never sees the name of a candidate who chose to stay anonymous.

Who we share it with

We do not sell personal data. We share it only in these cases:

  • Employers on iRabt, as described in Who can see your profile. They agree to use candidate data only for their own vacancies and to keep it confidential.
  • iRabt staff and the account managers assigned to an employer, who see what they need to run recruitment.
  • Service providers who run parts of the platform for us, listed below. They process data on our instructions.
  • Authorities, courts or advisers, when the law requires it or to protect the rights and safety of people on the platform.
Service providers
ProviderWhat they do for usWhere
SupabaseHosts our database: accounts, profiles, applications and messagesEuropean Union (Ireland)
Amazon Web ServicesStores uploaded files: CVs, photos, documents and offer lettersEuropean Union (Sweden)
VercelRuns the website and app and counts page visits without advertising cookiesEuropean Union (Ireland), with a global delivery network
OpenAIReads CVs and documents, helps score matches, writes assistant replies and CV draftsUnited States
Meta (WhatsApp Business)Delivers the WhatsApp messages we send and receiveMeta's global infrastructure
StripeTakes subscription payments and keeps card detailsStripe's global infrastructure
Our email providerSends and receives account, notification and newsletter emailThe provider's infrastructure
Google and ZoomCalendar events and meeting links, only when an employer connects themThe provider's infrastructure
Google, Apple and LinkedInSign in, only when you choose to sign in with themThe provider's infrastructure
Supabase
Hosts our database: accounts, profiles, applications and messages
Where: European Union (Ireland)
Amazon Web Services
Stores uploaded files: CVs, photos, documents and offer letters
Where: European Union (Sweden)
Vercel
Runs the website and app and counts page visits without advertising cookies
Where: European Union (Ireland), with a global delivery network
OpenAI
Reads CVs and documents, helps score matches, writes assistant replies and CV drafts
Where: United States
Meta (WhatsApp Business)
Delivers the WhatsApp messages we send and receive
Where: Meta's global infrastructure
Stripe
Takes subscription payments and keeps card details
Where: Stripe's global infrastructure
Our email provider
Sends and receives account, notification and newsletter email
Where: The provider's infrastructure
Google and Zoom
Calendar events and meeting links, only when an employer connects them
Where: The provider's infrastructure
Google, Apple and LinkedIn
Sign in, only when you choose to sign in with them
Where: The provider's infrastructure

WhatsApp, email and your choices

  • WhatsApp: we message you about your applications, interviews and offers when you have agreed to it, and about new roles when you have agreed to marketing messages. Job alerts and other marketing messages are sent only between 09:00 and 22:00 Dubai time. A message we held for you may arrive right after you write to us.
  • Reply STOP at any time and we stop every proactive WhatsApp message to your number. STOP also stops our job alert emails and the weekly newsletter. Reply START to receive updates about your applications again.
  • Email: we send account and recruitment updates, and a weekly career newsletter you can switch off in Settings, Notifications.
  • Notifications: choose which updates you receive and how, in Settings, Notifications.

Why we are allowed to use it

  • To provide the service you asked for: your account, matching, applications and the hiring process.
  • Your consent: WhatsApp messages and marketing. You can withdraw consent at any time without affecting what happened before.
  • Our legitimate interests: keeping the platform secure, preventing misuse and improving how matching works, balanced against your rights.
  • Legal obligations: records we must keep, and requests we must answer.

Identity and medical documents are sensitive. We ask for identity documents, such as your passport and Emirates ID, so your profile is ready for onboarding, and medical documents only when an employer needs them to onboard you. Uploading them is your choice. We never use them for matching, and we never index them for search.

Where your data is stored

Our database, our files and the app itself run in the European Union (Ireland and Sweden). Some providers, such as OpenAI, process data in the United States. When data leaves the UAE or the European Union, we rely on the safeguards the law allows, such as the provider's data processing terms and standard contractual clauses.

How long we keep it

  • Your account and profile stay while your account is open.
  • Documents you upload stay on your profile until you remove them or close your account. A document that supports a licence or credential our team has verified stays as part of that verification record.
  • When you close your account, we delete or anonymise your personal data, except records the law requires us to keep, which we keep only for the period the law sets.
  • Hiring records an employer keeps for its own obligations are the employer's responsibility.

How we protect it

  • Every connection to iRabt is encrypted (HTTPS).
  • Sign in uses secure, HttpOnly session cookies, and passwords are stored only as a hash.
  • When you open a CV, photo or document in iRabt, the app checks that you may see it, and each role sees only what it needs.
  • Employers see only the candidates they are allowed to see, and never an anonymous candidate's identity.

No system is perfectly secure. If you think your account or data has been misused, write to contact@irabt.com straight away.

Your rights

Under the UAE Personal Data Protection Law (Federal Decree Law No. 45 of 2021) and, where it applies to you, the EU General Data Protection Regulation, you can ask us to:

  • Give you a copy of the personal data we hold about you.
  • Correct data that is wrong or incomplete. Most of it you can edit yourself in your profile.
  • Delete your data or close your account.
  • Restrict or object to how we use it, including for marketing.
  • Send your data to you or another service in a common format.
  • Withdraw a consent you gave.
  • Have a person review a decision made only by automated means.

Write to contact@irabt.com from the email address on your account, or use the support center in your portal. We may ask you to confirm your identity first, and we answer within the period the law sets. You can also complain to the UAE Data Office or, in the European Union, to your local data protection authority.

Cookies and browser storage

  • Essential cookies keep you signed in. Without them the portal and workspaces do not work.
  • Your browser remembers small preferences, such as your language, a collapsed sidebar or an unfinished registration form, on your own device.
  • We count page visits with Vercel Analytics, which does not use advertising cookies.
  • Our campaign application pages set one first party cookie for 30 days, to count unique visits to that campaign.

We do not use advertising or cross site tracking cookies.

Age

iRabt is for working professionals and employers. It is not meant for anyone under 18, and we do not knowingly collect their data.

Changes to this policy

When we change this policy we update the date and version at the top of this page. If a change affects how your profile is shown or shared, we tell you in your portal or by email before it applies.

Contact us

For any question about privacy or your data, write to contact@irabt.com. iRabt, Dubai, United Arab Emirates.

Questions about your data?

Our team answers privacy questions and requests by email.

Email our teamOther ways to reach us
iRabt

Precision in Every Placement. AI-powered healthcare recruitment across the UAE and the Middle East, since 2022.

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